Coffeehouse Shift Supervisor: Lead with Craft & Team

Starbucks Corp.; North Canton (OH); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations, ensuring quality beverages and food, while fostering a welcoming environment for the community. You will direct a small team, coach colleagues, and uphold safety and store standards to deliver a consistent customer experience.

Ideal candidates bring at least six months of customer-facing and task-delegation experience, strong communication, and teamwork skills to thrive in a fast-paced retail setting.

Qualifications

• Six months of experience in a role requiring continuous customer interaction and fulfilling requests.
• Six months of experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.
• Effective oral communication skills for a retail setting.
• Knowledge of retail environment and strong interpersonal skills.

Responsibilities

• Lead with craft and heart to make Starbucks a welcoming space for the community.
• Ensure quality beverages and food prepared to standard recipes and customized requests when needed.
• Coach and develop team members to meet store policies and safety standards.

Skills

Customer service

Delegation

Communication

Teamwork

Attention to safety

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations, ensuring quality beverages and food, while fostering a welcoming environment for the community. You will direct a small team, coach colleagues, and uphold safety and store standards to deliver a consistent customer experience.

Ideal candidates bring at least six months of customer-facing and task-delegation experience, strong communication, and teamwork skills to thrive in a fast-paced retail setting.