Coffeehouse Shift Supervisor: Lead Craft & Community

Starbucks Corp.; Bel Air (MD); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) employer match

Tuition Coverage - Starbuck College

Paid time off & holidays

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead daily operations in our Bel Air, MD location. You will coach baristas, ensure quality beverages and food, and maintain a safe, welcoming store environment for our community.

You will manage shift tasks, assist customers, handle cash, and support a positive team culture through effective communication and collaboration. This role emphasizes hospitality and craft in a busy retail setting.

Qualifications

• Maintain regular attendance and punctuality.
• Able to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Prepare and coach preparation of food and beverages to standard recipes or customized for customers.
• Delegate tasks to other employees and coordinate two or more staff.
• Direct the work of others and learn quickly in a retail environment.

Responsibilities

• Lead with craft and heart to make Starbucks a welcoming space.
• Ensure quality beverages and food, cash handling, and store safety.
• Provide excellent customer service and build relationships with customers.
• Support staffing needs and respond to guest requests during shifts.

Skills

Attendance & Punctuality

Flexible hours

Customer interaction

Food & beverage prep

Delegation & supervision

Directing work

Communication

Teamwork & relationship building

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead daily operations in our Bel Air, MD location. You will coach baristas, ensure quality beverages and food, and maintain a safe, welcoming store environment for our community.

You will manage shift tasks, assist customers, handle cash, and support a positive team culture through effective communication and collaboration. This role emphasizes hospitality and craft in a busy retail setting.