Shift Supervisor — Lead Coffee Craft & Team

Starbucks Corp.; Chicago (IL); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Tuition assistance

Paid time off

Employee discounts

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor in Chicago to lead daily store operations, coach teammates, and ensure superior customer service. You will model craft and heart in a fast-paced environment and foster a welcoming space for our community.

The role emphasizes teamwork, reliability, and effective communication to maintain quality beverages and a safe, efficient store must be consistent with company standards.

Qualifications

• Ability to direct the work of others.
• Ability to learn quickly and adapt to new tasks.
• Strong oral communication and customer service skills.
• Knowledge of the retail environment and store operations.
• Excellent interpersonal and relationship-building abilities.

Responsibilities

• Lead shift operations to ensure quality beverages and food meets standards.
• Coach and delegate tasks to team members and coordinate activities of 2+ staff.
• Uphold safety, cash handling and store policies while delivering a welcoming guest experience.

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor in Chicago to lead daily store operations, coach teammates, and ensure superior customer service. You will model craft and heart in a fast-paced environment and foster a welcoming space for our community.

The role emphasizes teamwork, reliability, and effective communication to maintain quality beverages and a safe, efficient store must be consistent with company standards.