Shift Supervisor — Lead Craft Coffee & Team Growth

Starbucks Corp.; Chicago (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. in Chicago is seeking a dedicated Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the local community while upholding quality beverages and food. You will coach team members, delegate tasks, handle cash, and maintain store safety.

Flexible hours include early mornings, evenings, weekends and holidays; prior customer service experience is required and you will help the team deliver exceptional guest experiences every shift.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
• Knowledge, Skills and Abilities: ability to direct the work of others and learn quickly, strong communication and interpersonal skills.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community.
• Direct and coach team members, delegate tasks, and coordinate work of others.
• Uphold store policies, quality beverages and food, cash handling, and safety.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Knowledge of retail environment

Strong interpersonal skills

Team player

Relationship building

Job description

Starbucks Corp. in Chicago is seeking a dedicated Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the local community while upholding quality beverages and food. You will coach team members, delegate tasks, handle cash, and maintain store safety.

Flexible hours include early mornings, evenings, weekends and holidays; prior customer service experience is required and you will help the team deliver exceptional guest experiences every shift.