Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Chicago (IL); On-site; USD 46,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition coverage via Starbucks College

Paid vacation and sick time

Employee discounts

Job summary

Starbucks Coffee Company in Chicago is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space and consistent beverage quality. You will coach partners, delegate tasks, and uphold store policies while delivering friendly service.

This role supports growth through comprehensive benefits and a team-focused culture, with flexible hours including early mornings, evenings, weekends, and holidays.

Qualifications

• Six months of customer-facing experience in a fast-paced setting.
• Experience delegating tasks to multiple employees.
• Ability to coach food/beverage preparation to standard recipes.
• Strong communication and interpersonal skills.

Responsibilities

• Lead shift with craft and heart to maintain welcoming spaces.
• Coach team members, assign tasks, and ensure quality beverages and food.
• Uphold store policies, cash handling, safety, and security standards.
• Support scheduling and adjust to flexible hours including weekends/holidays.

Skills

Customer service

Leadership

Delegation

Teamwork

Communication

Flexibility

Attention to detail

People skills

Job description

Starbucks Coffee Company in Chicago is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space and consistent beverage quality. You will coach partners, delegate tasks, and uphold store policies while delivering friendly service.

This role supports growth through comprehensive benefits and a team-focused culture, with flexible hours including early mornings, evenings, weekends, and holidays.