Coffee Shop Shift Lead: Craft, Team & Community

Starbucks Corp.; Chicago (IL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid time off and holidays

Job summary

Starbucks Coffee Company in Chicago is seeking a shift supervisor to lead with craft and heart, ensuring every beverage and food item meets quality standards while creating a welcoming store environment for the community.

You will train and coordinate a small team, manage store operations during shifts, uphold safety and cash handling, and deliver outstanding customer service through effective communication and teamwork.

Qualifications

• Six months of customer-facing experience.
• Six months delegating tasks and coordinating two or more employees.
• Ability to prepare beverages/food to standard recipes and adapt when needed.

Responsibilities

• Lead with craft and heart to keep the store welcoming.
• Direct the work of team members and delegate tasks.
• Ensure quality beverages and food, cash handling, and safety.
• Provide excellent customer service and maintain store standards.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Knowledge of the retail environment

Strong interpersonal skills

Teamwork

Build relationships

Job description

Starbucks Coffee Company in Chicago is seeking a shift supervisor to lead with craft and heart, ensuring every beverage and food item meets quality standards while creating a welcoming store environment for the community.

You will train and coordinate a small team, manage store operations during shifts, uphold safety and cash handling, and deliver outstanding customer service through effective communication and teamwork.