Coffeehouse Shift Supervisor: Lead with Craft & Team

Starbucks Corp.; Georgetown East (MD); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Tuition assistance

Paid time off

Stock program

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily operations, ensuring crafted beverages and food meet quality standards while maintaining a welcoming store environment. You will guide and support team members, manage customer requests, and help maintain safety and store policies.

Ideal candidates bring prior customer-facing experience, flexibility with hours, and a collaborative approach to delivering exceptional coffeehouse experiences for our community.

Qualifications

• Six months of experience in a customer-facing role.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Experience delegating tasks to other employees and coordinating two or more employees.

Responsibilities

• Lead store operations as shift supervisor.
• Ensure quality beverages and food products and uphold store standards.
• Coach and develop team members to deliver fast, friendly service.
• Maintain store safety and security and compliance with policies.
• Foster a welcoming environment and build relationships with customers.

Skills

Customer service

Leadership

Communication

Teamwork

Interpersonal skills

Flexibility

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily operations, ensuring crafted beverages and food meet quality standards while maintaining a welcoming store environment. You will guide and support team members, manage customer requests, and help maintain safety and store policies.

Ideal candidates bring prior customer-facing experience, flexibility with hours, and a collaborative approach to delivering exceptional coffeehouse experiences for our community.