Coffeehouse Shift Supervisor: Lead with Craft

Starbucks Corp.; Mount Pleasant (MI); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Tuition coverage through Starbucks

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead a coffeehouse team, uphold quality beverages and food, and create a welcoming community space. This role requires coordinating tasks, coaching partners, and ensuring safety and policy compliance on shift.

You will work in a fast-paced retail environment, emphasizing strong communication, teamwork, and customer service to brighten every guest’s visit and support store goals.

Qualifications

• Attendance and punctuality required
• Flexible hours including early mornings, evenings, weekends, holidays
• 6+ months experience in customer-facing roles
• Experience delegating tasks to others and coordinating teams
• Prepare beverages/food to standard recipes or customer specs
• Adhere to store policies, cash handling, safety and security

Responsibilities

• Lead shift with craft and heart to create welcoming space
• Coach and delegate tasks to team members during the shift
• Ensure quality beverages and food to standard recipes and customer specs
• Maintain store safety, security, and policy compliance
• Foster teamwork and build relationships with customers and staff

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment knowledge

Interpersonal skills

Teamwork

Customer service

Relationship building

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead a coffeehouse team, uphold quality beverages and food, and create a welcoming community space. This role requires coordinating tasks, coaching partners, and ensuring safety and policy compliance on shift.

You will work in a fast-paced retail environment, emphasizing strong communication, teamwork, and customer service to brighten every guest’s visit and support store goals.