Coffeehouse Shift Supervisor: Lead Craft & Guest Experience

Starbucks Corp.; Summertree (MS); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage

Parental leave

Paid time off

Sick time

Holidays pay

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a welcoming coffeehouse team and ensure high-quality beverages and food. You will coach staff, manage shift tasks, and support community connections with a craft-driven approach.

The role requires strong communication, teamwork, and the ability to handle cash and safety procedures while delivering consistent guest experiences. This position emphasizes growth and benefits as part of a supportive partner program.

Qualifications

• Attendance and punctuality with or without accommodations.
• Able to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Cash handling and adherence to store policies and safety standards.
• Experience in customer interaction and fulfilling requests.
• Ability to delegate tasks and coordinate two or more employees.
• Strong communication and teamwork abilities.

Responsibilities

• Lead store operations as shift supervisor with craft and heart.
• Direct and coach food and beverage preparation to standard recipes.
• Delegate tasks and coordinate duties for two or more team members.
• Uphold quality beverages/food, cash handling, safety and security.

Skills

Customer service

Team leadership

Cash handling

Food & beverage prep

Staff coordination

Communication skills

Interpersonal skills

Job description

Starbucks Corp. is seeking a shift supervisor to lead a welcoming coffeehouse team and ensure high-quality beverages and food. You will coach staff, manage shift tasks, and support community connections with a craft-driven approach.

The role requires strong communication, teamwork, and the ability to handle cash and safety procedures while delivering consistent guest experiences. This position emphasizes growth and benefits as part of a supportive partner program.