Coffeehouse Shift Supervisor: Lead Craft & Team

Starbucks Corp.; Punta Gorda (FL); On-site; USD 19,286,000 - 34,716,000; Full time

Benefits offered by this job

401(k) employer match

Tuition coverage through program

Health, dental, vision benefits

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations, craft beverages, and guide team members with warmth and efficiency. You will ensure quality service, handle cash processes, and uphold safety standards while maintaining a welcoming store atmosphere for the community.

The role emphasizes leadership, quick learning, and strong interpersonal skills to foster connection with customers and partners alike.

Qualifications

• Six months of customer-facing experience and ability to coach others.
• Ability to direct the work of others and delegate tasks.
• Strong communication and teamwork skills.

Responsibilities

• Direct the work of team members to ensure smooth operations.
• Prepare beverages and food to standard recipes or customize for customers.
• Coach and delegate tasks to staff while maintaining quality and service.
• Uphold store policies, safety, and cash handling procedures.

Skills

Customer service

Leadership

Effective communication

Teamwork

Delegation

Flexible hours

Tools

POS system

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations, craft beverages, and guide team members with warmth and efficiency. You will ensure quality service, handle cash processes, and uphold safety standards while maintaining a welcoming store atmosphere for the community.

The role emphasizes leadership, quick learning, and strong interpersonal skills to foster connection with customers and partners alike.