Coffeehouse Shift Leader - Craft, Team Growth

Starbucks Corp.; Apex (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term and long-term disability

Parental leave

401(k) with company match

Bean Stock equity program

SIP stock program

Tuition assistance (ASU online)

Backup care

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations, ensuring quality beverages and food while maintaining a welcoming environment for customers. You will coach team members, delegate tasks, and uphold store policies with a strong emphasis on safety and service excellence.

The role requires flexibility for early mornings, evenings, weekends and holidays, plus the ability to adapt quickly and work collaboratively within a store team.

Qualifications

• Direct the work of others and coordinate tasks.
• Provide effective oral communication with customers and partners.
• Understand retail store policies and safety standards.
• Demonstrate teamwork and relationship-building abilities.

Responsibilities

• Lead with craft and heart to create a welcoming space.
• Oversee beverage and food preparation to standard recipes.
• Coach and delegate tasks to team members during shifts.
• Ensure store policies, safety, and cash handling are followed.

Skills

Direct work supervision

Rapid learning

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations, ensuring quality beverages and food while maintaining a welcoming environment for customers. You will coach team members, delegate tasks, and uphold store policies with a strong emphasis on safety and service excellence.

The role requires flexibility for early mornings, evenings, weekends and holidays, plus the ability to adapt quickly and work collaboratively within a store team.