Coffeehouse Shift Supervisor: Lead Craft & Team

Starbucks Corp.

Federal Way (WA)

On-site

USD 25,000 - 33,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401(k) with employer match
Tuition coverage – Starbucks College</
Paid vacation and sick time
Parental leave
Holidays pay

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily operations, ensure warm, welcoming service, and maintain quality beverages and food. You will mentor partners, manage cash handling, and uphold safety standards across shifts.

The role requires flexibility to work various hours, communicate effectively, and drive a courteous, efficient store environment for customers and the community.

Qualifications

  • Six months of experience in a role requiring constant customer interaction.
  • Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.
  • At least six months of experience delegating tasks to other employees and coordinating two or more staff.

Responsibilities

  • Lead with craft and heart to keep the coffeehouse welcoming for the community.
  • Uphold store policies, quality beverages and food, cash handling, safety and security.
  • Direct and coach team members to deliver excellent customer service.

Skills

Direct the work of others
Learn quickly
Oral communication
Retail environment knowledge
Interpersonal skills
Teamwork
Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily operations, ensure warm, welcoming service, and maintain quality beverages and food. You will mentor partners, manage cash handling, and uphold safety standards across shifts.

The role requires flexibility to work various hours, communicate effectively, and drive a courteous, efficient store environment for customers and the community.

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