Coffeehouse Shift Lead & Mentor

Starbucks Corp.; Bealeton (VA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision

Life insurance

401(k) plan

Tuition assistance

Paid vacation

Sick leave

Holiday pay

Stock program

Job summary

Starbucks Corp. is seeking a shift supervisor to lead partner teams, ensure quality beverages, and deliver a welcoming experience in the community. You will guide daily operations, uphold safety standards, and model hospitality.

The role emphasizes attendance, flexible hours, coaching teammates, and strong customer service. Starbucks offers extensive benefits, tuition coverage, 401(k), paid time off, and opportunities for growth.

Qualifications

• Attend regularly and be punctual, with or without accommodation
• Available to work flexible hours including mornings, evenings, weekends and holidays
• Meet store policies and standards, ensure quality beverages/food, cash handling and safety
• Six months of customer-facing experience
• Six months of experience delegating tasks to two or more employees
• Prepare beverages/food to standard recipes or customized for customers

Responsibilities

• Direct the work of team members to ensure smooth operations
• Coach and develop partners to maintain service standards
• Maintain a welcoming, guest-focused environment
• Uphold safety, cleanliness and cash-handling procedures

Skills

Direct others

Quick learner

Communication

Retail knowledge

Team player

Interpersonal skills

Customer service

Job description

Starbucks Corp. is seeking a shift supervisor to lead partner teams, ensure quality beverages, and deliver a welcoming experience in the community. You will guide daily operations, uphold safety standards, and model hospitality.

The role emphasizes attendance, flexible hours, coaching teammates, and strong customer service. Starbucks offers extensive benefits, tuition coverage, 401(k), paid time off, and opportunities for growth.