Coffeehouse Shift Supervisor: Lead Guest Experience

Starbucks Corp.; Hamilton (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a team of partners, ensuring exceptional customer service and beverage quality across every shift. You will coach baristas, manage tasks, and uphold store policies in a fast-paced retail environment.

As a Starbucks partner, you gain access to comprehensive benefits and opportunities for growth. The role emphasizes teamwork, reliability, and strong communication to create a welcoming community space.

Qualifications

• Maintain regular attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Provide quality beverages and food to standard recipes and customer requests.
• 6 months of experience interacting with customers and fulfilling requests.
• 6 months of experience delegating tasks to two or more employees.

Responsibilities

• Lead and coach shift teammates to ensure smooth service.
• Maintain store safety, cash handling, and policy standards.
• Prepare and customize beverages and food per standards and customer requests.
• Foster a welcoming environment and build relationships with customers and colleagues.

Skills

Customer service

Time management

Communication

Team leadership

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a team of partners, ensuring exceptional customer service and beverage quality across every shift. You will coach baristas, manage tasks, and uphold store policies in a fast-paced retail environment.

As a Starbucks partner, you gain access to comprehensive benefits and opportunities for growth. The role emphasizes teamwork, reliability, and strong communication to create a welcoming community space.