Coffeehouse Shift Lead: Craft, Coach & Connect

Starbucks Corp.; Crossville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer matching

Tuition coverage

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead daily shift operations, ensure quality beverages and foods, and maintain a welcoming store environment. You will delegate tasks, coach team members, and uphold cash handling and safety standards to deliver excellent customer service.

As a Starbucks partner, you gain access to extensive benefits, strong growth opportunities, and a supportive development culture designed to advance your career in retail hospitality.

Qualifications

• Six (6) months of experience in a position requiring constant interaction with customers
• At least six months of experience delegating tasks to others or coordinating two or more employees
• Ability to direct the work of others and to learn quickly
• Effective oral communication and knowledge of the retail environment

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space
• Ensure quality beverages and food per standard recipes or customer requests
• Coordinate tasks among team members and delegate to others
• Uphold store safety, cash handling, and policy standards

Skills

Customer service

Team leadership

Communication

Retail knowledge

Attendance reliability

Job description

Starbucks Coffee Company seeks a shift supervisor to lead daily shift operations, ensure quality beverages and foods, and maintain a welcoming store environment. You will delegate tasks, coach team members, and uphold cash handling and safety standards to deliver excellent customer service.

As a Starbucks partner, you gain access to extensive benefits, strong growth opportunities, and a supportive development culture designed to advance your career in retail hospitality.