Coffeehouse Shift Lead: Drive Guest Joy

Landed; Clearwater (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

Caribou Coffee in Clearwater is seeking a Coffeehouse Team Member to deliver day-making experiences through outstanding guest service and crafted beverages. You’ll work across shifts, connect with guests, and uphold Caribou’s purpose and values in every interaction.

Ideal candidates bring a hospitality mindset, can work mornings or afternoons, and enjoy building relationships while maintaining cleanliness and accuracy in cash handling and order accuracy.

Qualifications

• Must be at least 18 years old.
• Availability for mornings and afternoons is required.

Responsibilities

• Provide incredible Guest Service by building relationships, listening, anticipating needs, and using product knowledge.
• Hand-craft beverages to Caribou standard operating procedures.
• Heat, prepare, and serve Caribou food offerings to standard procedures.
• Flow between barista and guest service and fulfill all team roles.
• Take guest orders and manage cash drawer and policies.
• Maintain a clean, well-run store with proper sanitization.
• Proactively support teammates and leaders as needed.

Skills

Guest service

Active listening

Product knowledge

Cash handling

Team player

Job description

Caribou Coffee in Clearwater is seeking a Coffeehouse Team Member to deliver day-making experiences through outstanding guest service and crafted beverages. You’ll work across shifts, connect with guests, and uphold Caribou’s purpose and values in every interaction.

Ideal candidates bring a hospitality mindset, can work mornings or afternoons, and enjoy building relationships while maintaining cleanliness and accuracy in cash handling and order accuracy.