Guest Experience Barista

Coffee & Bagel Brands; Yorkdale (SC); On-site; USD 15,000 - 26,000; Full time

Job summary

Caribou Coffee is hiring a Team Member to deliver day-making experiences through exceptional guest service and hand-crafted beverages. You will help bring the Caribou Purpose to life in every interaction and support the team with flexible roles, cash handling, and maintaining a welcoming store environment.

The role emphasizes genuine guest connections, a learner's mindset, and the ability to work across shifts, including mornings, evenings, and weekends.

Qualifications

• Ability to work at least one of: early mornings, evenings, some holidays and/or weekends.
• Must be at least 16 years of age.
• Preferred: Restaurant, retail, or guest service experience.

Responsibilities

• Develop personal relationships with guests and provide attentive service.
• Anticipate guest needs and use product knowledge to suggest beverages and food.
• Hand-craft beverages and prepare food offerings per Caribou SOPs.
• Floats between barista and guest service and supports team members as needed.
• Take guest orders, manage cash drawer, and follow cash handling policies.
• Maintain cleanliness and organization of the store per standards.

Skills

Guest service

Active listening

Teamwork

Hospitality

Job description

Caribou Coffee is hiring a Team Member to deliver day-making experiences through exceptional guest service and hand-crafted beverages. You will help bring the Caribou Purpose to life in every interaction and support the team with flexible roles, cash handling, and maintaining a welcoming store environment.

The role emphasizes genuine guest connections, a learner's mindset, and the ability to work across shifts, including mornings, evenings, and weekends.