Coffeehouse Shift Lead: Craft, Lead & Community

Starbucks Corp.; San Pablo (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Tuition coverage

401(k) match

Bean Stock program

Quarterly bonuses

Paid vacation

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a fast-paced cafe team, ensuring exceptional beverage quality and customer service. You will coach partners, manage workflow, and uphold store policies with a focus on safety and efficiency.

Join a company that values growth, comprehensive benefits, and opportunities to advance within a globally recognized brand. This role emphasizes teamwork, reliable attendance, and flexible scheduling to support store operations.

Qualifications

• Attend consistently and punctually, with or without accommodations.
• Flexible hours including mornings, evenings, weekends, nights and holidays.
• Adhere to store policies: quality beverages/food, cash handling, safety, security.
• Minimum 6 months interacting with customers.
• Prepare beverages/food to standard recipes or customer specifications.
• Minimum 6 months experience delegating tasks to 2+ employees.

Responsibilities

• Direct and coach the shift team to deliver fast, friendly service.
• Ensure quality beverages and food according to Starbucks standards.
• Uphold cash handling procedures and store safety protocols.
• Provide excellent customer service and resolve issues promptly.
• Coordinate tasks and assignments among team members during shifts.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Retail environment knowledge

Strong interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a fast-paced cafe team, ensuring exceptional beverage quality and customer service. You will coach partners, manage workflow, and uphold store policies with a focus on safety and efficiency.

Join a company that values growth, comprehensive benefits, and opportunities to advance within a globally recognized brand. This role emphasizes teamwork, reliable attendance, and flexible scheduling to support store operations.