Coffeehouse Shift Lead: Craft & Community

Starbucks Corp.; Manvel (TX); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a store team, ensuring exceptional customer service and quality beverages in a welcoming community space. You will coach colleagues, coordinate tasks, and uphold store standards while working flexible hours.

This role offers comprehensive partner benefits, opportunities for growth, and a supportive environment focused on craft and heart in every cup.

Qualifications

• Six (6) months of experience in a role requiring frequent customer interactions.
• Prepare and coach preparation of beverages/food to standard recipes or customized for customers.
• At least six (6) months of experience delegating tasks to two or more employees.

Responsibilities

• Lead shift operations to ensure quality beverages and customer service.
• Delegate tasks and coordinate team activities during shifts.
• Maintain store policies and standards for safety, cash handling and cleanliness.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Tools

POS system

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a store team, ensuring exceptional customer service and quality beverages in a welcoming community space. You will coach colleagues, coordinate tasks, and uphold store standards while working flexible hours.

This role offers comprehensive partner benefits, opportunities for growth, and a supportive environment focused on craft and heart in every cup.