Coffeehouse Shift Lead - Craft & Customer Experience

Starbucks Corp.; Silver Spring (MD); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Medical insurance

401(k) match

Tuition coverage

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead daily store operations and deliver the highest quality beverages and food with heart. You will coach a team, ensure accurate cash handling, and maintain a welcoming experience for customers during varied shifts.

Ideal candidates have six months of customer-facing experience, strong communication, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including mornings, evenings, weekends, nights and holidays.
• Meet store policies, provide quality beverages and food, cash handling, and store safety.
• Six months of experience interacting with customers.
• Six months of experience delegating tasks to two or more employees.

Responsibilities

• Lead shift operations to ensure quality beverages and food according to standard recipes.
• Coach and delegate tasks to team members to meet service levels.
• Ensure store safety, security, and cleanliness during shifts.
• Direct the work of others and foster a collaborative team environment.

Skills

Customer service

Team leadership

Effective communication

Adaptability

Tools

Cash handling

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead daily store operations and deliver the highest quality beverages and food with heart. You will coach a team, ensure accurate cash handling, and maintain a welcoming experience for customers during varied shifts.

Ideal candidates have six months of customer-facing experience, strong communication, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.