Coffeehouse Shift Lead: Craft, Coach & Connect

Starbucks Corp.; DeForest (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Tuition coverage for ASU program

401(k) employer matching

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee shift operations, coach teammates, and ensure quality beverages and food per standard recipes or customer requests.

The role requires six months of customer-facing experience and demonstrated ability to delegate tasks to multiple staff, with a strong emphasis on teamwork and safety in-store procedures.

Qualifications

• Six months of experience in a role with constant customer interaction.
• Six months of experience delegating tasks to two or more employees.
• Ability to prepare beverages/food to standard recipes or customer modifications.

Responsibilities

• Lead the shift with craft and heart to create a welcoming space for the community.
• Ensure quality beverages and food to standard recipes or customized for customers.
• Maintain store policies including cash handling and safety requirements.
• Coach and delegate tasks to team members to meet store needs.

Skills

Customer interaction

Flexibility

Cash handling

Food/beverage prep

Delegation

Teamwork

Communication

Retail knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee shift operations, coach teammates, and ensure quality beverages and food per standard recipes or customer requests.

The role requires six months of customer-facing experience and demonstrated ability to delegate tasks to multiple staff, with a strong emphasis on teamwork and safety in-store procedures.