Coffeehouse Shift Supervisor: Lead Craft and Community

Starbucks Corp.; Frederick (MD); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

401(k) with employer match

Tuition assistance

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community.

The role emphasizes supervising team members, delivering quality beverages and food, and maintaining store standards with strong customer service. Candidates should have 6 months of customer-facing experience, the ability to direct others, and flexibility to work varied shifts, including mornings, evenings, weekends, and holidays.

Qualifications

• Six months of customer-facing experience.
• Six months delegating tasks to employees.
• Prepare and coach beverage/food preparation to recipes.
• Maintain punctuality and attendance.
• Able to direct the work of others.

Responsibilities

• Lead shift staff to ensure quality beverages and food.
• Maintain store safety, cash handling, and customer service standards.
• Assist opening/closing procedures and inventory as needed.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Attendance reliability

Flexible hours

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community.

The role emphasizes supervising team members, delivering quality beverages and food, and maintaining store standards with strong customer service. Candidates should have 6 months of customer-facing experience, the ability to direct others, and flexibility to work varied shifts, including mornings, evenings, weekends, and holidays.