Coffeehouse Shift Lead - Craft & Connect Customers

Starbucks Corp.; New York (NY); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with employer match

Tuition coverage

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily operations with craft and heart, ensuring a welcoming community space. You will guide team members, coach performance, and uphold quality beverages and foods while managing safety and store policies.

The role requires strong interpersonal skills, the ability to learn quickly, and effective communication within a dynamic retail environment. Benefits and growth opportunities are emphasized in this position.

Qualifications

• Six (6) months of experience interacting with customers and fulfilling requests
• Experience in delegating tasks to others and coordinating work
• Able to prepare and coach food and beverage preparation to standard recipes
• Ability to learn quickly and direct the work of others
• Strong interpersonal skills and team orientation
• Knowledge of retail environment and store safety policies

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space
• Coach team members and delegate tasks to ensure smooth service
• Maintain quality beverage and food standards and handle cash and safety responsibilities

Skills

Customer Service

Leadership

Communication

Teamwork

Problem Solving

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily operations with craft and heart, ensuring a welcoming community space. You will guide team members, coach performance, and uphold quality beverages and foods while managing safety and store policies.

The role requires strong interpersonal skills, the ability to learn quickly, and effective communication within a dynamic retail environment. Benefits and growth opportunities are emphasized in this position.