Coffeehouse Shift Lead: Craft, Connect, Lead

Starbucks Corp.; Jefferson City (MO); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

401(k) match

Tuition assistance

Paid time off

Parental leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise team members, maintain store policies, and deliver quality beverages and food to standard recipes, with attention to customer requests.

The role requires six months in a customer-facing position, ability to delegate tasks, and strong communication within a retail environment.

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to other employees and coordinating two or more people.
• Ability to direct the work of others and coach teammates.
• Strong oral and interpersonal communication skills.
• Knowledge of the retail environment and store policies.
• Ability to learn quickly and adapt to changing customer needs.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks coffeehouse for the community.
• Prepare and coach the preparation of beverages and food to standard recipes or customer specifications.
• Direct and coordinate the tasks of two or more employees to ensure smooth store operations.
• Maintain cash handling, safety, and security in accordance with store policies.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Flexibility

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise team members, maintain store policies, and deliver quality beverages and food to standard recipes, with attention to customer requests.

The role requires six months in a customer-facing position, ability to delegate tasks, and strong communication within a retail environment.