Coffeehouse Shift Lead — Craft, Coaching & Growth

Starbucks Corp.; Cleveland (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition assistance

401(k) plan

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. The role involves directing team members, coaching food and beverage preparation to standard recipes, and ensuring quality beverages and a safe store environment.

Candidates should have at least six months of customer-facing experience, strong communication skills, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Ability to direct the work of others and delegate tasks.
• Strong oral communication and interpersonal skills.
• Ability to work as part of a team and build relationships.

Skills

customer service

leadership

communication

team collaboration

quick learner

relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. The role involves directing team members, coaching food and beverage preparation to standard recipes, and ensuring quality beverages and a safe store environment.

Candidates should have at least six months of customer-facing experience, strong communication skills, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.