Coffeehouse Shift Lead — Craft, Coach & Community

Starbucks Corp.; Long Beach (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401(k) match with employer

Bean Stock equity program

Quarterly bonus opportunity

Emergency savings plan

Tuition coverage via Starbucks College

Paid vacation and parental leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring the store remains a welcoming space for the community. You will coach teammates, delegate tasks, and guide baristas to prepare beverages and food to standard recipes while maintaining quality and safety.

The role requires strong interpersonal skills, the ability to learn quickly, and effective communication to support a positive customer experience. Benefits and growth opportunities are provided.

Qualifications

• Six (6) months of experience in a role interacting with customers.
• Six (6) months of experience delegating tasks to other employees and coordinating two or more employees.
• Provide quality beverages and food products, cash handling and store safety.
• Meet store operating policies and standards, including accuracy and security.
• Flexible hours including mornings, evenings, weekends, nights and holidays.
• Maintain regular attendance and punctuality with or without accommodation.

Responsibilities

• Lead with craft and heart to make the store welcoming for the community.
• Direct shift operations and coach team to prepare beverages and food to standard recipes.
• Ensure quality, accuracy, and customer satisfaction during service.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Retail knowledge

Strong interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring the store remains a welcoming space for the community. You will coach teammates, delegate tasks, and guide baristas to prepare beverages and food to standard recipes while maintaining quality and safety.

The role requires strong interpersonal skills, the ability to learn quickly, and effective communication to support a positive customer experience. Benefits and growth opportunities are provided.