Coffeehouse Shift Lead - Craft, Coach & Grow

Starbucks Corp.; American Canyon (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Tuition assistance

Paid vacation

Sick time

Holiday pay

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, ensuring a welcoming store for the community. You will coach partners in beverage and food preparation, uphold store policies, and maintain safety and quality.

This role requires six months of customer-facing experience, flexible availability, and strong communication. You will direct a small team, handle cash, and help create meaningful moments for customers.

Qualifications

• Six months of experience in a customer-facing role.
• Flexibility to work early mornings, evenings, weekends, nights and holidays.
• Maintain regular attendance and punctuality.
• Ability to direct the work of others and coach teammates.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for the community.
• Prepare beverages and foods to standard recipes or customer specifications.
• Coach and supervise baristas in beverage preparation and food service.
• Delegate tasks and coordinate responsibilities among team members.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Customer service

Job description

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, ensuring a welcoming store for the community. You will coach partners in beverage and food preparation, uphold store policies, and maintain safety and quality.

This role requires six months of customer-facing experience, flexible availability, and strong communication. You will direct a small team, handle cash, and help create meaningful moments for customers.