Coffeehouse Shift Lead - Craft & Team Coach

Starbucks Corp.; Corvallis (OR); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Tuition coverage

401(k) retirement plan

Health insurance

Paid vacation

Disability benefits

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the local community. You will oversee daily operations, ensure quality beverages and food, and maintain store safety.

Six months of customer-facing experience and the ability to coach a team are required. This role offers development opportunities, competitive benefits, and a supportive work environment.

Qualifications

• Six months of experience in a role that required constant interacting with and fulfilling customer requests.
• Ability to coach the preparation of food and beverages to standard recipes or customized for customers.
• At least six months of experience delegating tasks to other employees and coordinating two or more staff.
• Ability to direct the work of others and learn quickly.
• Strong oral communication and teamwork skills.
• Knowledge of the retail environment and store safety.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming for the community.
• Supervise shifts to ensure quality beverages, food, and customer service.
• Enforce store policies, cash handling, and safety standards.
• Coach teammates on beverage prep and food preparation to standard recipes.
• Direct and coordinate tasks of team members during the shift.

Skills

Customer service leadership

Team supervision

Effective communication

Time management

Retail environment knowledge

Task delegation

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the local community. You will oversee daily operations, ensure quality beverages and food, and maintain store safety.

Six months of customer-facing experience and the ability to coach a team are required. This role offers development opportunities, competitive benefits, and a supportive work environment.