Coffeehouse Shift Lead: Craft, Coach & Elevate Experience

Starbucks Corp.; Wilfred (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Bean Stock equity program

Quarterly bonus opportunity

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring the store remains a welcoming space for the community. You will coach baristas, uphold quality beverages and food, manage tasks, and ensure safety and cash handling while delivering outstanding customer service.

This role offers growth through developmental experiences and benefits. Join us to empower every shift with warmth, participate in ongoing training, and contribute to a culture of connection and service

Qualifications

• Six months of experience in a customer-facing role.
• Ability to delegate tasks to two or more employees.
• Ability to direct the work of others and learn quickly.
• Experience in a retail environment.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Prepare beverages and food to standard recipes or customized for customers.
• Coach and coordinate tasks of team members during the shift.
• Ensure store safety and compliance with policies, including cash handling.

Skills

Customer service

Team leadership

Communication skills

Interpersonal skills

Flexible/adaptable

Tools

POS system

Cash handling

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring the store remains a welcoming space for the community. You will coach baristas, uphold quality beverages and food, manage tasks, and ensure safety and cash handling while delivering outstanding customer service.

This role offers growth through developmental experiences and benefits. Join us to empower every shift with warmth, participate in ongoing training, and contribute to a culture of connection and service