Coffeehouse Shift Lead: Craft, Coach & Connect

Starbucks Corp.; Waukee (IA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) match

Tuition reimbursement

Paid vacation

Disability coverage

Life insurance

Job summary

Starbucks Coffee Company in Waukee, IA is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee beverages and food preparation to standard recipes, coach team members, and maintain store safety and quality while delivering outstanding customer experiences.

The role requires reliability, the ability to direct work, effective communication, and teamwork.

Qualifications

• Regular attendance and punctuality, with or without accommodation.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• At least 6 months of customer-facing experience.
• Experience delegating tasks and coordinating two or more employees.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Prepare and coach beverages/food to standard recipes or customized for customers.
• Direct the work of others and coordinate the tasks of two or more employees.
• Uphold store policies, safety, and quality during all shifts.

Skills

Direct the work of others

Team leadership

Effective communication

Customer service

Reliable and punctual

Flexible schedule

Interpersonal skills

Job description

Starbucks Coffee Company in Waukee, IA is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee beverages and food preparation to standard recipes, coach team members, and maintain store safety and quality while delivering outstanding customer experiences.

The role requires reliability, the ability to direct work, effective communication, and teamwork.