Coffeehouse Shift Lead: Craft, Coach & Connect

Starbucks Corp.; Texas City (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan with employer 


Tuition coverage via Starbucks College

Stock program (Bean Stock)

Bonus opportunities

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart in a welcoming store. You will oversee beverage and food preparation, ensure quality standards, and support daily operations while building meaningful connections with customers.

Ideal candidates have at least 6 months of customer service experience, the ability to direct a team, and strong communication. Flexibility with hours and a collaborative mindset are essential to success in this role.

Qualifications

• Regular attendance and punctuality
• Flexible hours including early mornings, evenings, weekends, holidays
• Quality beverages and food preparation per standard recipes
• Six months of customer-service experience
• Experience delegating tasks to others and coordinating two+ employees
• Direct the work of others
• Ability to learn quickly
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal and teamwork skills
• Ability to build relationships

Responsibilities

• Lead shift operations and team supervision
• Oversee beverage and food preparation to standard recipes
• Coach and develop team to deliver excellent customer service

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart in a welcoming store. You will oversee beverage and food preparation, ensure quality standards, and support daily operations while building meaningful connections with customers.

Ideal candidates have at least 6 months of customer service experience, the ability to direct a team, and strong communication. Flexibility with hours and a collaborative mindset are essential to success in this role.