Coffeehouse Shift Leader: Craft, Coach & Connect

Starbucks Corp.; La Puente (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation

Parental leave

Stock program (Bean Stock)

Sick time accrual

Discounts on Starbucks products

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, ensuring a warm, welcoming space while maintaining quality beverages and food and strong cash handling and safety practices.

You will coach a team, delegate tasks, and adapt to a flexible schedule including mornings, evenings, weekends, nights, and holidays. This role emphasizes customer service excellence and operating policy adherence.

Qualifications

• Six (6) months of experience interacting with customers and fulfilling requests.
• Six (6) months of experience delegating tasks and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.
• Maintain regular, punctual attendance and follow store policies.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks coffeehouse for the community.
• Ensure quality beverages and food products, and uphold cash handling and store safety standards.
• Coach and prepare staff for standard or customized recipes, including ingredient adjustments.
• Balance flexibility to cover early mornings, evenings, weekends, and holidays.

Skills

Direct the work of others

Customer service

Effective oral communication

Teamwork

Retail environment knowledge

Attendance & punctuality

Flexibility with hours

Leadership

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, ensuring a warm, welcoming space while maintaining quality beverages and food and strong cash handling and safety practices.

You will coach a team, delegate tasks, and adapt to a flexible schedule including mornings, evenings, weekends, nights, and holidays. This role emphasizes customer service excellence and operating policy adherence.