Coffeehouse Shift Lead: Craft, Coach & Connect

Starbucks Corp.; Newton (IA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) match

Stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide team members, handle cash and safety tasks, and maintain high-quality beverages and food per standard recipes.

The role emphasizes strong communication, teamwork and the ability to train and coach others while working flexible hours including mornings, evenings, weekends, nights, and holidays.

Qualifications

• Six months of experience in a role interacting with customers.
• Experience delegating tasks and coordinating multiple employees.
• Ability to direct the work of others and work as part of a team.

Responsibilities

• Lead with craft and heart to create a welcoming space.
• Prepare beverages and food to standard recipes or customized for customers.
• Coach and delegate tasks to team members to meet standards and service levels.

Skills

Customer service

Leadership

Communication

Teamwork

Cash handling

Learning agility

Tools

POS system

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide team members, handle cash and safety tasks, and maintain high-quality beverages and food per standard recipes.

The role emphasizes strong communication, teamwork and the ability to train and coach others while working flexible hours including mornings, evenings, weekends, nights, and holidays.