Coffeehouse Shift Lead — Craft, Coach & Connect

Starbucks Corp.; Conroe (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition coverage

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead daily operations, ensuring a welcoming coffeehouse experience for customers and community. You will coach team members, manage tasks, and uphold quality beverages and food according to recipes and store standards.

The role emphasizes hands-on leadership, effective communication, and collaboration within a fast-paced retail environment, with opportunities for growth and comprehensive partner benefits.

Qualifications

• Six months of experience interacting with and fulfilling customer requests.
• At least six months of experience delegating tasks and coordinating two or more employees.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming for the community.
• Direct the work of others and ensure store safety and quality standards.
• Meet store operating policies and standards including cash handling and safety.

Skills

Customer service

Delegation

Communication

Teamwork

Interpersonal skills

Retail environment knowledge

Tools

Cash handling

Food/beverage prep knowledge

Job description

Starbucks Coffee Company seeks a shift supervisor to lead daily operations, ensuring a welcoming coffeehouse experience for customers and community. You will coach team members, manage tasks, and uphold quality beverages and food according to recipes and store standards.

The role emphasizes hands-on leadership, effective communication, and collaboration within a fast-paced retail environment, with opportunities for growth and comprehensive partner benefits.