Coffeehouse Shift Lead — Craft & Customer Care

Starbucks Corp.; Hoboken (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) employer match

Tuition coverage

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily operations, deliver quality beverages and food, and foster a welcoming community space. You will coach a team, ensure safety, and handle cash and store policies with integrity.

The role emphasizes serving customers with empathy, coordinating tasks among staff, and maintaining high standards across the store during flexible hours.

Qualifications

• Six months of experience in a role requiring frequent customer interaction
• Six months of experience delegating tasks to two or more employees
• Ability to work under flexible hours including early mornings, evenings, weekends, nights or holidays
• Knowledge of retail environment and store safety practices

Responsibilities

• Lead shifts and supervise team members to ensure smooth operation
• Coach and prepare beverages and food to standard recipes or customer specifications

Skills

Direct the work

Learn quickly

Oral communication

Team collaboration

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily operations, deliver quality beverages and food, and foster a welcoming community space. You will coach a team, ensure safety, and handle cash and store policies with integrity.

The role emphasizes serving customers with empathy, coordinating tasks among staff, and maintaining high standards across the store during flexible hours.