Coffeehouse Shift Lead — Craft, Coach, Delight Guests

Starbucks Corp.; Saint Petersburg (FL); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage

401(k) retirement plan

Paid vacation

Stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations, ensuring quality beverages and food while maintaining a welcoming environment for the community.

You will coach team members, delegate tasks, and uphold safety, cash handling, and store policies. Flexibility to work various shifts and holidays is required, with a focus on delivering exceptional customer experiences.

Qualifications

• Six (6) months of experience in a customer-facing role.
• Ability to delegate tasks to other employees and coordinate the tasks of two or more employees.
• Ability to direct the work of others.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Knowledge of cash handling, store safety and security.

Responsibilities

• Lead daily operations and ensure quality beverages and food to standard recipes.
• Coach and supervise team members to execute tasks efficiently.
• Provide warm, welcoming service and build customer relationships.
• Maintain store policies and safety practices to protect customers and partners.

Skills

Customer service

Leadership

Communication

Teamwork

Flexibility

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations, ensuring quality beverages and food while maintaining a welcoming environment for the community.

You will coach team members, delegate tasks, and uphold safety, cash handling, and store policies. Flexibility to work various shifts and holidays is required, with a focus on delivering exceptional customer experiences.