Coffeehouse Shift Lead - Craft, Coach & Connect

Starbucks Corp.; Laguna Niguel (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) employer match

Tuition assistance (Starbucks College)

Paid vacation

Sick time

Holiday pay

Stock program

Backup care

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a team in delivering warm, engaging guest experiences. You will coach partners, ensure quality beverages and foods, and manage daily operations with a focus on store standards and safety.

Ideal candidates bring 6 months of customer-facing experience, the ability to delegate tasks, and flexibility to work mornings, nights, weekends, and holidays. Benefits include comprehensive coverage and growth opportunities.

Qualifications

• Attend to customers with consistency and courtesy.
• Available for flexible hours including early mornings, evenings, weekends and holidays.
• Maintain store standards for quality beverages and food, cash handling, and safety.
• Six months of customer-facing experience.
• Six months of experience delegating tasks to two or more employees.

Responsibilities

• Lead the team to deliver warm, welcoming service.
• Prepare beverages and food to standard recipes, or customize per customer.
• Coach and delegate tasks to staff to ensure smooth shift execution.
• Uphold store policies, safety standards and cash handling procedures.

Skills

Direct others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a team in delivering warm, engaging guest experiences. You will coach partners, ensure quality beverages and foods, and manage daily operations with a focus on store standards and safety.

Ideal candidates bring 6 months of customer-facing experience, the ability to delegate tasks, and flexibility to work mornings, nights, weekends, and holidays. Benefits include comprehensive coverage and growth opportunities.