Coffeehouse Shift Lead — Craft, Coach & Connect

Starbucks Corp.; Grand Rapids (MI); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

401(k) matching

Tuition coverage - Starbucks College

Paid vacation and holidays

Job summary

Starbucks Coffee Company in Grand Rapids, MI is seeking a shift supervisor to lead daily operations, ensure quality beverages and food, and create a welcoming space for customers and partners alike.

You will coach team members, manage schedules, handle cash, and promote a safe, friendly store culture while delivering consistent service during flexible hours, including mornings, evenings, and weekends. The role offers growth and comprehensive benefits.

Qualifications

• Six months of customer-facing experience.
• Available to work flexible hours, including early mornings and nights.
• Maintain attendance and punctuality.
• Prepare food and beverages to standard recipes.
• Delegate tasks to others for shift coverage.

Responsibilities

• Lead a Starbucks shift, ensure smooth service.
• Coach baristas on beverage preparation to standard recipes.
• Delegate tasks to crew and supervise two or more staff.
• Maintain store safety and quality beverage standards.

Skills

Directing others

Effective communication

Retail knowledge

Teamwork

Customer service

Job description

Starbucks Coffee Company in Grand Rapids, MI is seeking a shift supervisor to lead daily operations, ensure quality beverages and food, and create a welcoming space for customers and partners alike.

You will coach team members, manage schedules, handle cash, and promote a safe, friendly store culture while delivering consistent service during flexible hours, including mornings, evenings, and weekends. The role offers growth and comprehensive benefits.