Shift Supervisor: Craft Coffee & Community Leader

Starbucks Corp.; Grand Rapids (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with employer match

Tuition coverage through Starbucks RPM

Job summary

Starbucks Coffee Company in Grand Rapids, MI is seeking a shift supervisor to lead with craft and heart, ensuring our coffeehouse remains a welcoming space for the local community. You will guide team members, uphold quality beverages and food items, and maintain store safety and customer satisfaction during all shifts.

The role emphasizes coaching, delegating tasks, and quickly adapting to busy periods while maintaining brand standards and a positive guest experience.

Qualifications

• Six months of experience interacting with customers
• Six months of experience delegating tasks to others
• Ability to prepare beverages/food to standard recipes or customize as needed
• Wamiliarity with cash handling and store safety procedures

Skills

Customer service

Flexible hours

Policy compliance

Cash handling

Team leadership

Tools

POS system

Job description

Starbucks Coffee Company in Grand Rapids, MI is seeking a shift supervisor to lead with craft and heart, ensuring our coffeehouse remains a welcoming space for the local community. You will guide team members, uphold quality beverages and food items, and maintain store safety and customer satisfaction during all shifts.

The role emphasizes coaching, delegating tasks, and quickly adapting to busy periods while maintaining brand standards and a positive guest experience.