Coffeehouse Shift Lead — Craft, Coach, Connect

Starbucks Corp.; Novi (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

Tuition coverage

401(k) match

Stock program

Bonus opportunity

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a fast-paced cafe team in Novi, MI. You will craft beverages, supervise baristas, train staff, and ensure customer satisfaction in a welcoming environment.

You will coach team members, uphold safety and quality standards, and manage daily store operations, including cash handling and maintaining a clean, compliant workspace. This role offers growth opportunities and comprehensive partner benefits.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Ability to direct the work of others and coach team members.
• Strong communication and interpersonal skills.

Responsibilities

• Lead with craft and heart to create a welcoming coffeehouse environment.
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.
• Direct and coordinate tasks of team members to ensure smooth store operations.
• Maintain quality, safety, and cash handling procedures.

Skills

Customer service

Team leadership

Cash handling

Food safety

Communication

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a fast-paced cafe team in Novi, MI. You will craft beverages, supervise baristas, train staff, and ensure customer satisfaction in a welcoming environment.

You will coach team members, uphold safety and quality standards, and manage daily store operations, including cash handling and maintaining a clean, compliant workspace. This role offers growth opportunities and comprehensive partner benefits.