Coffeehouse Shift Lead: Craft, Community & Growth

Starbucks Corp.; Iron Mountain (MI); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical benefits

401(k) with employer match

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor in Michigan to lead bar and store operations with craft and heart, creating a welcoming space for the community.

You will coach team members, maintain beverage/food quality, and ensure safety and cash handling while delivering exceptional customer experiences. This role emphasizes teamwork, quick learning, and strong communication.

Qualifications

• Six (6) months of experience interacting with customers and fulfilling requests.
• At least six (6) months of experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Lead team during shifts with craft and heart to ensure a welcoming space.
• Maintain quality beverage and food standards and ensure cash handling and store safety.
• Coach, delegate tasks, and coordinate work among team members.
• Provide excellent customer service and build relationships with the community.

Skills

Directing others

Customer service

Effective communication

Retail knowledge

Teamwork

Learning quickly

People skills

Job description

Starbucks Coffee Company is seeking a Shift Supervisor in Michigan to lead bar and store operations with craft and heart, creating a welcoming space for the community.

You will coach team members, maintain beverage/food quality, and ensure safety and cash handling while delivering exceptional customer experiences. This role emphasizes teamwork, quick learning, and strong communication.