Coffeehouse Shift Lead — Craft, Coach & Connect

Starbucks Corp.; Brunswick (OH); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Tuition coverage

401(k) plan with employer match

Discounted stock program

Paid vacation and holidays

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store with craft and heart, guiding the team to deliver high-quality beverages and service in a welcoming environment.

Ideal candidates will coach teammates, manage shift operations, ensure recipes are followed, and uphold store standards while providing exceptional customer experiences across a dynamic retail setting.

Qualifications

• Direct others and delegate tasks to team members
• Demonstrate quick learning and adaptability
• Strong verbal communication in a retail environment
• Knowledge of retail operations and standards
• Strong interpersonal skills and teamwork
• Ability to build relationships with customers and colleagues
• Ability to lead a team to deliver quality beverages and service

Responsibilities

• Lead shift with craft and heart to maintain a welcoming space
• Supervise and coordinate tasks of team members during shifts
• Ensure quality beverages and food products meet recipes and standards
• Manage cash handling, safety, and store security as required
• Coach and develop teammates to improve performance

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store with craft and heart, guiding the team to deliver high-quality beverages and service in a welcoming environment.

Ideal candidates will coach teammates, manage shift operations, ensure recipes are followed, and uphold store standards while providing exceptional customer experiences across a dynamic retail setting.