Coffeehouse Shift Lead — Craft, Coach & Community

Starbucks Corp.; Virginia (MN); On-site; USD 1,929,000 - 2,617,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition coverage

Job summary

Starbucks Coffee Company in the United States is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community and delivering quality beverages and food. You will guide a team, coach partners, and uphold store standards and safety.

This role requires reliable attendance, flexibility to work mornings, evenings, weekends and holidays, plus strong communication and teamwork within a fast-paced retail environment.

Qualifications

• Six months of customer-facing experience minimum.
• Experience delegating tasks to two or more employees.
• Ability to coach and prepare beverages/food to standard recipes.

Responsibilities

• Lead with craft and heart to create a welcoming coffeehouse experience.
• Ensure quality beverages and food per Starbucks recipes and standards.
• Maintain store safety, cash handling, and security procedures.
• Coach and develop partners to deliver exceptional customer service.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Interpersonal skills

Job description

Starbucks Coffee Company in the United States is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community and delivering quality beverages and food. You will guide a team, coach partners, and uphold store standards and safety.

This role requires reliable attendance, flexibility to work mornings, evenings, weekends and holidays, plus strong communication and teamwork within a fast-paced retail environment.