Coffeehouse Shift Lead — Craft, Coach & Community

Starbucks Corp.; Village of Rib Mountain (WI); On-site; USD 20,664,000 - 24,797,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage - Starbucks College

Paid vacation & sick leave

Employee discounts

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a coffeehouse team, uphold quality beverages, and maintain a welcoming space for customers in the community. You will model craft and heart, coach partners, and ensure safety and efficiency during busy periods.

The role requires six months of customer service experience, the ability to delegate tasks, and strong communication. You’ll work flexible hours including mornings, evenings, weekends, and holidays, with benefits and growth

Qualifications

• Six months of experience in a customer-facing role.
• Six months of experience delegating tasks to others and coordinating two or more people.
• Ability to coach beverage/food preparation to standard recipes or customized orders.

Responsibilities

• Lead and coach team members to deliver quality beverages and food.
• Ensure store policies, safety, cash handling, and customer service standards are met.
• Maintain a welcoming environment and promote positive guest experiences during shifts.

Skills

Direct the work

Quick learner

Effective communication

Retail knowledge

Interpersonal skills

Teamwork

Build relationships

Job description

Starbucks Corp. is seeking a shift supervisor to lead a coffeehouse team, uphold quality beverages, and maintain a welcoming space for customers in the community. You will model craft and heart, coach partners, and ensure safety and efficiency during busy periods.

The role requires six months of customer service experience, the ability to delegate tasks, and strong communication. You’ll work flexible hours including mornings, evenings, weekends, and holidays, with benefits and growth