Coffeehouse Shift Lead - Craft, Coach & Community

Starbucks Corp.; Springfield (IL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Tuition coverage

401(k) match

Stock program

Quarterly bonus

Paid vacation

Disability insurance

Parental leave

Backup care

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations, ensure quality beverages and food, manage cash handling, and uphold store policies to keep our community welcoming. You will coach partners, delegate tasks, train new team members, and respond quickly to guest needs with warmth and efficiency.

We offer comprehensive benefits, tuition coverage, retirement plans, paid time off, and opportunities for growth.

Qualifications

• Six months of experience interacting with customers
• Ability to direct the work of others
• Excellent oral communication and interpersonal skills
• Knowledge of the retail environment and store operations

Responsibilities

• Lead daily shift operations and ensure quality beverages and food
• Coach and delegate tasks to team members
• Uphold store policies, cash handling, and safety standards
• Provide warm, welcoming service and respond to guest needs

Skills

Customer interaction experience

Team leadership

Effective communication

Retail knowledge

Team work

Relationship building

Learn quickly

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations, ensure quality beverages and food, manage cash handling, and uphold store policies to keep our community welcoming. You will coach partners, delegate tasks, train new team members, and respond quickly to guest needs with warmth and efficiency.

We offer comprehensive benefits, tuition coverage, retirement plans, paid time off, and opportunities for growth.