Coffeehouse Shift Lead: Craft, Coach & Community

Starbucks Corp.; Tennessee; On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision

Tuition Assistance

401(k) with match

Paid Time Off

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, prepare beverages and food to standard recipes, and manage tasks across a small team during your shift.

The role emphasizes strong communication, quick learning, and the ability to collaborate within a retail environment while maintaining store policies and safety standards.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Provide quality beverages and food products and handle cash with care.
• Six months of customer-facing experience.
• At least six months delegating tasks to others and coordinating teams.

Responsibilities

• Direct the work of others and lead the shift with craft and heart.
• Coach and prepare staff to meet standard recipes and customer requests.
• Ensure store policies, safety, and security are followed.
• Foster a welcoming, community-focused coffeehouse environment.

Skills

Attendance & punctuality

Flexible hours

Customer service

Team leadership

Food & beverage prep

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, prepare beverages and food to standard recipes, and manage tasks across a small team during your shift.

The role emphasizes strong communication, quick learning, and the ability to collaborate within a retail environment while maintaining store policies and safety standards.