Coffeehouse Shift Lead — Craft, Coach & Community

Starbucks Corp.; Chicago (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Tuition assistance

Paid vacation

Disability insurance

Parental leave

Bean Stock

Bonus program

Backup care

DACA reimbursement

Job summary

Starbucks Coffee Company in Chicago seeks a dedicated shift supervisor to lead with craft and heart, ensuring a welcoming space and consistently delivering quality beverages and food. You will guide team members, manage daily store operations, uphold safety standards, and create memorable experiences for customers.

This role offers growth opportunities and a comprehensive benefits package for partners. You will train new partners, schedule shifts, and respond to guest feedback to maintain an

Qualifications

• Six (6) months of customer-facing experience.
• Availability for flexible hours including mornings, evenings, weekends, nights, and holidays.
• Maintain regular attendance and punctuality.
• Ability to delegate tasks to others and coordinate a small team.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Ability to direct the work of others and lead a team.

Responsibilities

• Lead shift with craft and heart to ensure a welcoming store environment.
• Supervise team members, manage daily operations and maintain quality beverages and food.
• Uphold safety, cash handling, and store policies while delivering excellent customer experiences.

Skills

Customer service

Team leadership

Cash handling

Food/beverage preparation

Food safety knowledge

Communication skills

Interpersonal skills

Job description

Starbucks Coffee Company in Chicago seeks a dedicated shift supervisor to lead with craft and heart, ensuring a welcoming space and consistently delivering quality beverages and food. You will guide team members, manage daily store operations, uphold safety standards, and create memorable experiences for customers.

This role offers growth opportunities and a comprehensive benefits package for partners. You will train new partners, schedule shifts, and respond to guest feedback to maintain an