Coffeehouse Shift Lead: Craft, Coach & Connect

Starbucks Corp.; Carol Stream (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Tuition coverage

Paid vacation

Parental leave

Job summary

Starbucks Corp. in Illinois is seeking a shift supervisor to lead daily coffeehouse operations and ensure a welcoming space for the community.

You will oversee beverage and food preparation, coach partners, and help maintain store standards during busy shifts. This role emphasizes strong customer service, teamwork, and reliable attendance, with flexible hours including early mornings, evenings, weekends, and holidays.

Qualifications

• 6 months of customer-facing experience.
• Ability to direct work of others.
• Effective oral communication.
• Flexible hours including weekends/holidays.
• Knowledge of the retail environment.

Responsibilities

• Provide quality beverages and food to customers.
• Direct and coach staff to ensure smooth operations.
• Maintain safety, cash handling and store policies.
• Deliver a welcoming guest experience.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Interpersonal skills

Food/beverage prep knowledge

Job description

Starbucks Corp. in Illinois is seeking a shift supervisor to lead daily coffeehouse operations and ensure a welcoming space for the community.

You will oversee beverage and food preparation, coach partners, and help maintain store standards during busy shifts. This role emphasizes strong customer service, teamwork, and reliable attendance, with flexible hours including early mornings, evenings, weekends, and holidays.