Coffee Training Lead: Elevate Barista Excellence

Blank Street; Los Angeles (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Equity

Health benefits

Paid time off

Commuter benefits

Free coffee

Parental leave

Regulars program access

Team outings

Branded swag

15 days PTO

Job summary

Blank Street in Los Angeles is seeking a Training Associate to elevate our barista and shift lead training from onboarding through accreditation. You will coach in-store teams, partner with Operations to build capable staff, and drive training improvements across programs and standards.

You will lead new hire orientations, seasonal drink trainings, and store openings, while shaping the future of training at Blank Street in a fast-paced, in-person role reporting to the Senior Training Manager.

Qualifications

• 2+ years barista and training experience.
• Ability and willingness to travel regularly between stores across LA.
• Master of time management and prioritization.
• Expert in milk steaming with precise textures for lattes, flat whites, and cappuccinos.
• Consistently pours clean hearts, tulips, and rosettas with intentional technique.
• This is a full time role (50 hours per week, 5 days a week) and requires flexibility to work outside of store operating hours, including weekends, as necessary.

Responsibilities

• Oversee, validate, and track each barista’s journey through the new hire training program, and work with ops partners to ensure a positive experience for all.
• Support the new hire training program by assisting with in-store training, leading large group trainings at the lab, and facilitate final bar assessments.
• Provide area training support as needed by conducting shift lead training certifications, assisting with new product launches and other key initiatives.
• Drive stores toward higher product quality standards by conducting robust quarterly assessments for all DC and Philadelphia stores and assist in developing unique reporting for field leadership.
• Possess in-depth knowledge of all products and recipes to maintain recipe and quality adherence in the market.
• Develop and foster cross functional relationships to build reporting tools for store performance insights.
• Find creative ways to build and foster a learning culture at Blank Street and keep teams motivated to learn.
• Be an inspirational leader with coffee knowledge and the ability to tailor training approaches to individuals.
• Support the creation and implementation of cross functional projects that ensure a 5 star barista experience.
• Support the training and development of future Training Coordinators on your team.

Skills

Coffee knowledge

Communication

Training experience

Job description

Blank Street in Los Angeles is seeking a Training Associate to elevate our barista and shift lead training from onboarding through accreditation. You will coach in-store teams, partner with Operations to build capable staff, and drive training improvements across programs and standards.

You will lead new hire orientations, seasonal drink trainings, and store openings, while shaping the future of training at Blank Street in a fast-paced, in-person role reporting to the Senior Training Manager.