Coffee Stand Manager: Lead, Coach & Optimize Ops

Anchor Point Management Group; Columbus (OH); On-site; USD 55,000 - 70,000; Full time

Job summary

Anchor Point Management Group is seeking a location Manager in Columbus, OH to lead operations at the stand. You will coach and train the crew, oversee scheduling and staffing, manage inventory, and ensure safety and health standards are met.

You will drive development of leaders, maintain customer service excellence, and implement directives from upper management. This full-time role requires flexibility and strong leadership in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Flexible schedule including early mornings and late nights.
• Able to lift up to 50 lbs.
• Regular weekends and holidays availability.
• Proven leadership abilities in a fast-paced environment.

Responsibilities

• Be proficient in all Brewista and Shift Lead duties and skill sets.
• Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement.
• Provide regular feedback to each team member on strengths and areas of growth.
• Create weekly shift schedules considering availability and labor costs.
• Monitor inventory, small wares, and equipment.
• Ensure cash handling, deposits, and change for the stand.
• Facilitate team meetings and development for Shift Leads and Brewistas.
• Take ownership of solutions and drive improvements.
• Ensure crew meet health requirements and safety standards.
• Develop new leaders and communicate directives from management.
• Delegate tasks to leadership and Brewistas to improve efficiency.

Skills

Leadership

Coaching

Training

Scheduling

Inventory management

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Anchor Point Management Group is seeking a location Manager in Columbus, OH to lead operations at the stand. You will coach and train the crew, oversee scheduling and staffing, manage inventory, and ensure safety and health standards are met.

You will drive development of leaders, maintain customer service excellence, and implement directives from upper management. This full-time role requires flexibility and strong leadership in a fast-paced environment.